Most people already know Medicare for general GP visits, but did you know that there is also a mental health service linked to it that can help people work out where to go and what kind of support might suit their situation? Medicare Mental Health provides free and confidential support and guidance to help people find the right mental health services across Australia.
This service is for anyone who needs mental health support, whether it is for themselves, a child, or someone they care for. It can be helpful when you are not sure where to start, or when things feel heavy and you need clear next steps. It is not only for crisis situations. It can also support people dealing with stress, anxiety, low mood, or behavioural concerns, including when these are mild, ongoing or just starting.
Medicare Mental Health includes different ways to get support. People can visit a Medicare Mental Health Centre in person, where they can access free mental health care without a referral or appointment. These centres are open for walk-ins, which can be helpful when planning ahead feels difficult. There are also Kids Hubs for children and families, which support younger children experiencing emotional, developmental, or behavioural challenges in a family focused setting.
There is also a national phone support line. By calling 1800 595 212, people can speak with a trained professional who will listen and help connect them with local services that suit their needs. This may include Medicare Mental Health Centres or other community supports. The service is free and available across Australia on weekdays during business hours.
For people who prefer to start online, the website offers information, a short quiz, and tools to help understand what kind of support might be useful. This can be a gentle starting point for people who are unsure or want to explore options before speaking with someone directly.
For families, including those supporting children with disability or additional needs, it can be a practical way to understand what services exist and how to access them. When you are already managing appointments, routines, and daily care needs, having one place to look for mental health support can take away some of the stress of searching.
Autism Advisory & Support Service are not the point of contact for this service.
For more information contact Medicare Mental Health via their official website or call 1800 595 212.
